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What Clients Are Saying

What Arizona homeowners are saying about our electrical company. "The price which I was quoted in the work proposal was exactly the price of the completed job. Thank you again for a great job." - Thomas C. Monalto, Glendale, AZ

Nexstar Electrician

Home >> Client Surveys

Customer Satisfaction Survey

Please help us maintain our high standard of quality and service by answering the following few questions.


Full Name:
Email:
Preparedness
Technician's preparedness for the service call (had the correct tools, parts and equipment necessary to complete work.
Poor
Fair
Average
Good
Excellent
Greeting
Technician's courtesy, friendliness and attentiveness (understood my problem, respected my home/property and explained the agenda for the
Poor
Fair
Average
Good
Excellent
Exploration
Technician's understanding of all my issues/concerns and advice on topics I may have been unaware of.
Poor
Fair
Average
Good
Excellent
Technician's listening skills and attentiveness to my situation before recommending solutions.
Poor
Fair
Average
Good
Excellent
Presentation
Technician's documentation of all findings with alternatives for completing the work
Poor
Fair
Average
Good
Excellent
Technician's explaination of the options for correcting each service task and all associated prices.
Poor
Fair
Average
Good
Excellent
Execution
Technician's completion of agreed upon work
Poor
Fair
Average
Good
Excellent
Technician's communication of work completed/review of how it was done.:
Poor
Fair
Average
Good
Excellent
Technician's explanation of the invoice and collection of payment.:
technician's discussion of your satisfaction and concerns:
Poor
Fair
Average
Good
Excellent
Would you utilize our services again:
Reason for choosing our company/who we can thank for your business?:
Yellow Pages
Repeat Customer
Internet
Suggested by others
Newspaper
Television
Referred by (if other than options above):
What went particularly well:
What could have been done differently:
Additional Comments:

If you are look for an Arizona electrician please call us today at 602-PRO-9100 or complete our online service request form.

2008 All Rights Reserved 2005 West Ironwood Drive
Phoenix, AZ 85021
Accel Electric Phoenix, Arizona East Valley: (480) 481-9866
Phoenix: (602) 861-9559
West Valley: (623) 939-1913
Fax: (602) 861-9400
Licensed / Bonded / Insured
C-11 ROC#101640
L-11 ROC#101643

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